What we do

Experts on Oracle Cloud and ServiceNow Solutions in the Experience Economy

Quite simply we enable digital transformation of your business operations using Oracle Cloud and ServiceNow solutions taking you on a step-by-step journey into the experience economy.

Oracle Cloud & ServiceNow Digital Transformation 

First and foremost, we are the UK’s leading experts in the technology enabled digital transformation and Cloud-led innovation. We can create data-driven, personalised experiences over standardised business processes using Oracle Cloud and ServiceNow technological platforms.

Based in Wales, the de Novo team were the original pioneers of implementing cloud technology over a decade ago, and we continue to remain at the forefront of innovation and thought leadership today, knowing how to maximise our client’s return on investment from such platforms.

Odyssea™ – Industry Cloud Solutions

Our knowledge and delivery expertise have allowed us to create not only a comprehensive end-to-end implementation approach designed for the experience economy, but also a whole series of cloud products, accelerators and turn-key solutions for smaller organisations, including finance, HR, payroll and procurement processes. There is no technical debt as our online solutions have been specifically designed to evolve as our clients evolve their business operations. Only de Novo is capable of providing true end-to-end digital transformation, from front-office operations serving customers and citizens through to the middle and back-office employee-based experiences.

Value as a Service™ (VaaS)

Only after you go live does any journey to the cloud truly begin. The process of digital transformation is one that is continually evolving as new innovations are made available by technological vendors. Our unique VaaS™ proposition, which combines commercial innovation that is value-focused, will ensure that we will be with you by your side, continuing to support and lead you to value over the entire life of the cloud contract.

VaaS™ really is a game-changer for managed service support operations and accelerating business transformation. Contact the team to learn more.

Cloud Software as a Service

Welcome to the Experience Economy

The first generation of Cloud SaaS applications was focused upon the application Vendors establishing a comprehensive suite of SaaS services – Finance, Procurement, Supply Chain, HR and Payroll across the Back Office, but as we enter a new decade, the focus of the market is now moving towards the experience economy.

The experience economy literally redefines the way we work, recognising that people do not work in functional silos. Whether the experience presented is for an end customer or for an employee, the market is constantly evolving with the next evolution of enterprise Cloud solutions – based upon delivering personalised experiences over standardised processes by digitalised workflows.

Creating personalised experiences not only takes advantage of the new breed of technologies that are now available such as artificial intelligence, machine learning and adaptive analytics, but also allows implementations to be undertaken with an understanding of human behaviour of engagement and a fresh perspective as to how we can connect customers to employees and digitalise operational processes that span the enterprise support service delivery.

From cloud-based payroll software to accounting software implementation, the team at de Novo is on hand to help you maximise your leverage of the experience economy and adapt to an ever-evolving market. As one of the leading UK cloud-led solutions providers, we are here to help. Whether you’re looking to implement outsourced payroll services, digitalise your workflow, or get a fresh perspective on your customer engagement, contact the team in Wales today to discuss your particular requirements.

What we do

Our Solutions

Our products and services have been designed to collaboratively take our customers on their journey into the Cloud.

We are de Novo, The UK’s Leading Experience Economy Consultancy. See how we’re different.

Redefining How Services Appear In Organisations

ServiceNow Enterprise Service Management

The value of ESM is rising exponentially, as employee experience platforms are at the centre of the new enterprise architecture, allowing employees to break free from siloed applications, and enabling the ability to create processes.

Deliver experiences your users love

ServiceNow Now Platform & Creator Workflow

“Changing the world one workflow at a time” – the ServiceNow platform allows us to rapidly design, build and test digital workflows creating digital experiences connecting front office to back, and spanning operational processes right across the enterprise. Delivered by ServiceNow certified professionals.

Get Cloud Ready!

Cloud Readiness Assessment

Developed through our rich heritage after we identified that our clients were not sufficiently knowledgeable on the transformational effects of the cloud on their business operations. The Cloud Readiness Assessment addresses this as it educates and prepares a customer for the transition to the Cloud, before the technical element of a detailed “discovery” phase commences as part of the implementation. The output of the exercise can be used to facilitate a business case and/or the procurement of the main implementation.

Cloud Adoption & Training Services

The Academy™

Our consultants are always in demand due to their knowledge, skills and experience, and this is attributed to how we constantly invest in our people’s continuous development in regard to Cloud applications over their tenure with us. We even train other Oracle partners and Oracle Consulting themselves!

Cloud Implementation Recovery Services

A highly confidential service made available when your cloud project has gone wrong and you need someone to turn it around quickly and effectively. Come talk to the experts, you’re in safe hands and we have done this many times before.

Oracle Cloud Applications Implementation Services

It’s what originally made us famous. Come and experience the “A” team in action, we will guide and hold your hand on every step of the journey, providing a full end-to-end service and range of implementation services for Oracle ERP (Financials), EPM, HCM and Payroll including data migration services. Delivered by Oracle Cloud certified professionals.

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