ServiceNow Enterprise Service Management

The value of Enterprise Service Management (ESM) is rising exponentially, as employee experience platforms are at the centre of the new enterprise architecture, allowing employees to break free from siloed applications, and enabling the ability to create processes. ServiceNow’s ESM solutions deliver a streamlined platform for Enterprise Services by extending capabilities beyond technology services into business‑centric automation use cases to transform the way work gets done, empowering customers and employees to work smarter, simpler, and more efficiently.