Just as yoga stretching helps your body recalibrate and optimise its performance, reevaluating and realigning your approach for Oracle Cloud will maximise value and optimise service experiences.  

Embrace a New "Posture" This Summer

This summer, adopting a new ‘posture’ will empower Oracle Cloud Applications Support Managers to contribute to the better health and wellbeing of the organisation’s Oracle Cloud performance.  Realigning your mindset means exploring innovative strategies to achieve your business goals effortlessly, ensuring your managed service support is personalised to meet your specific needs. Why not take a few moments and explore de Novo’s Value as a Service™ (VaaS™) – the new standard in managed service support for Oracle Cloud?

Why Choose VaaS™?

de Novo stands out as award-winning pioneers of Oracle Cloud.   Our culture of thinking differently and commitment to developing new client sets us apart.

Our energy and innovation have enabled our team of trusted experts to develop VaaS™ into ‘this season’s’ must have accessory for Oracle Cloud managed service support.  Unlike traditional support models that often rely on reactive approaches and limited scope, VaaS™ offers a comprehensive, proactive framework that drives continuous improvement and maximises your Oracle Cloud investment.

Today, we engage clients seeking a fresh approach to managed service support delivery. This includes clients looking to recover from a problematic transformation programme, or those whose relationship with their current managed service support partner is no longer effective. Here’s how VaaS™ stands out:

Our Approach

Relationship Management

We assign a dedicated Service Manager who acts as a consistent point of contact for your team. Unlike traditional models, which often operate reactively and address issues as they arise, VaaS™ shifts the focus to proactive management. This manager works to maximise your return on investment in Oracle Cloud by identifying continuous improvement opportunities. They conduct regular strategic and operational service reviews to analyse trends and adapt our approach as needed. Through VaaS™, our Service Manager gains a comprehensive understanding of your short- and long-term aspirations for the system, ensuring we align our delivery with your goals.

Continuous Service Improvement

In contrast to traditional support models that can be static and limited to immediate fixes, VaaS™ emphasises continuous service improvement.  Our service delivery managers partner with client stakeholders to assess end-to-end service quality. This involves identifying any areas for improvement and implementing strategies to optimise the overall support service. We leverage data-driven insights and performance metrics to ensure our clients receive maximum value from our services.  

Pro-active System Health Checks

Traditional support often involves occasional reviews or health checks. VaaS™ offers regular, in-depth system health checks to identify and address inefficiencies and unmet needs. These evaluations revisit the original business needs, identify what is working or not, and develop a roadmap for improvements. For example, we may recommend enhanced processes or system solutions to address specific issues and unlock greater value from the system, ensuring that your system consistently delivers maximum value.

Pro-active Incident and Problem Management

We employ effective incident and problem management techniques to proactively identify and address recurring issues. By analysing high-traffic ticket areas, we detect trends and root causes, implementing remedial actions to prevent future occurrences. This proactive approach contrasts with traditional models that might only respond to issues after they arise, allowing us to prevent problems before they escalate.

Knowledge Transfer

Traditional models often provide training in isolation from actual support work. VaaS™ integrates knowledge transfer into the service delivery process through hybrid collaborative delivery teams. This holistic approach ensures both formal and informal education opportunities are maximised, fostering collaboration and building internal capabilities. Our goal is to build internal capabilities and empower your teams to manage and utilise the Oracle Cloud system more effectively and independently.

Real-World Examples of VaaS™ in Action

Case Study:  Payroll Process Optimisation
In one instance, we worked closely with a client’s payroll team to eliminate manual workarounds. By streamlining operations, we significantly reduced processing time and enhanced the accuracy of payroll payments. This not only improved efficiency but also ensured more reliable payroll operations.

Case Study: Internal Support Training
For another client, we provided training for internal support teams to handle in-house user management and second-line support. This approach reduced external support costs and bolstered internal capabilities, leading to a more self-sufficient and cost-effective support structure.

Case Study:  Health Check and System Enhancement
During a transition from a previous support partner, we performed a comprehensive four-week health check across all Oracle Cloud modules. We identified issues, streamlined payroll processes, and reverted to best practice standard designs. This resulted in enhanced system performance and more efficient operations. The transition also included a prioritised improvement roadmap that addressed complex custom solutions, leading to greater efficiency and reliability.

Case Study: Bi-weekly Functional Calls
We established bi-weekly functional calls between de Novo specialists and key users for another client organisation. This ongoing dialogue facilitated the creation of a comprehensive roadmap of initiatives and enhancements, managing improvements alongside regular support and project work. This approach led to better adoption, increased efficiency, and enhanced innovation across all four VaaS™ pillars for the client.

"de Novo's cloud support has been critical in helping us realise the benefit of Oracle Cloud and trust in the solution's capabilities. de Novo has quickly demonstrated how committed they are to understanding both OGAT's needs and those of the wider MAT sector to make optimal use of Oracle and ensure our digital transformation journey is a success. This valued partnership and Value As A Service™ (VaaS™) support model allows us to confidently focus on securing our strategic objectives and we're excited to bring these to fruition with de Novo."

Ready to Realign your Oracle Cloud Mindset?

Take the first step toward a better, more agile Oracle Cloud managed service support mindset. Contact us today to explore how VaaS™ can help you achieve your strategic business objectives and optimise your Oracle Cloud environment.  Embrace a new posture with VaaS™ and experience the benefits of a service model designed for continuous improvement and sustained success.

#RealignwithVaaS

Ready to explore VaaS™?

Learn how de Novo's unique approach to Managed Cloud Support will significantly bring value to your organisation.

Just as a pitcher of ice-cold lemonade refreshes on a hot summer’s day, refreshing your approach to managed service support for Oracle Cloud will be equally quenching and rejuvenating.

Summer is the perfect time for Oracle Cloud Applications Support Managers to refresh their expectations regarding the service experience they receive today.  Why not take a few moments to explore de Novo’s Value as a Service™ (VaaS™) – the new standard in managed service support for Oracle Cloud?

Why Choose VaaS™?

de Novo stands out as award-winning pioneers of Oracle Cloud.   Our culture of thinking differently and commitment to developing new client sets us apart.

Our energy and innovation have enabled our team of trusted experts to develop VaaS™ into ‘this season’s’ must have accessory for Oracle Cloud managed service support.day,

Today, we engage clients seeking a fresh approach to managed service support delivery. This includes clients looking to recover from a problematic transformation programme, or those whose relationship with their current managed service support partner is no longer effective.

Choose VaaS™ For a Fresh Approach

A conversation about VaaS™ managed service and support framework will inspire you to think, act and perform differently creating new experiences for all.  

Our experience and client feedback demonstrates that VaaS™ stimulates organisations to challenge existing operational processes and outcomes.  Re-balancing human experiences with business imperatives to improve outcomes and increased business value.    

VaaS™ is anchored around your success, focusing on ensuring clients maximise the value from their Oracle Cloud investment.  With VaaS™ de Novo has developed new managed service experiences and innovations at every turn.  Here are three key benefits our clients enjoy:

1. VaaS™ Four Value Dimensions

Client managed service support engagements are underpinned by a unique four-dimension value and success measurement process inspired by Design Thinking. These dimensions span cognitive, strategic and practical measurement encouraging clients to explore new ideas and experiences. Measurement is vital for evaluating a managed service, identifying strengths, weaknesses – inspiring action and collaboration on your unique transformational journey.

Optimisation

With VaaS™, our clients are inspired by knowledge share, recommendations, advice and contextual guidance for achieving leading practice all designed to optimise your organisation’s performance

Efficiency

With VaaS™, our clients receive quarterly reviews focusing on streamlining and automation Oracle Cloud to reduce the Total Cost of Ownership (TCO) while maximising Oracle Cloud release capabilities to the fullest

Adoption

With VaaS™, our clients explore and measure end-user adoption and satisfaction levels to secure and improve Oracle Cloud service engagement with user journeys and experiences that make a difference

Innovation

With VaaS™, our clients participate in forward-looking industry-centric discussions, assessing the important content within the regular Oracle Cloud release and Oracle Redwood documentation 

2. VaaS™ Flexible Commercial Models

VaaS™ managed service support means modern thinking and practicality, as a team we are inspired by our regular ‘domestic’ lives and constantly strive to bring consumer-like experiences to the table to deliver better outcomes.

de Novo offers clients the flexibility to select the most suitable commercial agreement for service they seek – suiting their needs, expectations and budget.

Providing term-based agreements, Units (Pay as you Go) based agreements, and Service specific agreements spanning various Oracle Cloud transformation topics.  

We find that our clients benefit from an open, transparent commercial conversation to ensure they are not overpaying for services that are not required or deliver substandard experiences that don’t align to their vision or expectations. 

3. ServiceNow - Connected, Innovative and Agile

As an Oracle Cloud and ServiceNow accredited partner de Novo use best-in-class technology to deliver a game-changing managed service support delivery experience.

Our VaaS™ client managed service and support portal is powered by ServiceNow the leading business workflow technology.  ServiceNow enables our four-dimension VaaS™ measurement framework tracking benefits, and success metrics plotted in the client’s Value Action Report.

de Novo’s ServiceNow experts bring their skills, capabilities and their focus on customer success to our VaaS™ client portal experience.  An experience that is rich in capability and surpasses well beyond a basic SR (Service Request) ticket management system.

Partnering for Success

de Novo’s core business philosophy is built on partnership, collaboration, and trust.  We work closely and transparently with your organisation, blending your vision and ambitions with our expert knowledge to deliver maximum value and efficiency from your Oracle Cloud. 

Ready to Refresh your Oracle Cloud?

Ready to embark on a refreshing Oracle Cloud experience? Contact us today to discover how VaaS™ can transform your managed service support experience.  Book a consultation with de Novo today, your trusted partner in feel-good Oracle Cloud support.  

#RefreshwithVaaS

Ready to explore VaaS™?

Learn how de Novo's unique approach to Managed Cloud Support will significantly bring value to your organisation.

LANGSTONE, South Wales — 12 July 2024 — de Novo Solutions, the multi-award-winning Welsh technology company, specialising in delivering personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions, has successfully achieved ISO 27001 certification.  This milestone underscores the company’s commitment to maintaining the highest possible security standards.

Renowned for its expertise in navigating today’s experience economy and recognised as a highly trusted partner of Oracle and ServiceNow, de Novo stands at the forefront of digital transformation innovation. ISO, a worldwide federation of national standards bodies, is a nongovernmental organisation that comprises standards bodies from more than 160 countries. These bodies collaborate to develop and promote international standards for technology, scientific testing processes, working conditions, societal issues and more.

The ISO 27001 certification confirms that de Novo Solutions meets the rigorous standards required for its information security management system [ISMS]. This certification signifies adherence to international best practices for managing information security risks.

By achieving ISO 27001, de Novo Solutions joins a select group of organisations operating at global standards for the secure management of people, processes and technology. This certification provides additional assurance to customers, partners and suppliers that its systems and data are highly secure.

This achievement comes just four months after the pioneering digital consultancy secured the Cyber Essentials Plus Accreditation, and as it marks its third successful year in business.

Ian Carline, Chief Technology and Data Protection Officer, de Novo Solutions, confirmed: “We are thrilled to achieve ISO 27001 certification, which stands as a powerful validation of our relentless pursuit of excellence in data security and privacy. This milestone not only demonstrates our dedication to safeguarding our clients’ information but also reinforces our position as a trusted leader in the industry, committed to upholding the highest standards of information security to ensure our clients’ peace of mind.  I am incredibly proud of the de Novo team and everything we have achieved in three short years and now look forward to building on this success throughout the rest of 2024 and beyond.”

Tom Mann, Senior Vice President of Client Services, de Novo Solutions, confirmed: “Obtaining this certification was no mean feat. It involved subjecting every aspect of our operations to intense scrutiny, from our data handling protocols to our infrastructure security. The audit process was rigorous and exhaustive, but it was all worth it. It has not only demonstrated our compliance with ISO 27001 standards but also showcased the depth of our dedication to our clients’ security.  Throughout this journey, we’ve not only met the high standards set by ISO 27001 but have also provided our clients with the assurance and peace of mind they rightfully deserve. We’re incredibly proud of this achievement and what it represents for our clients and our commitment to their security.”

Since its launch in 2021, de Novo Solutions has successfully developed and introduced a range of innovative solutions to the market. These include its industry cloud solutions ’Odyssea™’, for Central Government, Local Government and Secondary Education (Multi-Academy Trusts) and its next-generation managed services offering, ‘Value as a Service™‘ [VaaS™].

Headquartered in Langstone, South Wales, the forward-thinking digital transformation consultancy is underpinned by a fast-growing team of 78 specialists specialising in Oracle Cloud and ServiceNow technologies. 

Media Contact
Hannah Haffield
hhaffield@makemorenoise.co.uk
0121 594 0712 / 07939 468 567 

 

ISO 27001 2022

Author:  Richard Twelvetrees, Experience & Value Enablement Director, de Novo Solutions

Multi-Academy Trusts (MAT) today are heavily focused on achieving effective sustainable growth. Committing precious funding, resource, energy, and time toward exploring how best to ‘grow’ and strengthen the organisation’s various experiences to benefit Pupils, Staff, or other educational stakeholders alike.

Optimising Central Services: The Hub and Spoke Model

Digital technology is a critical conversation to hold when enabling MAT effective growth. However, technology is not a magic bullet.

To achieve meaningful growth, MATs must ensure efficient traction to journey successfully toward triumph. A MATs transformational process needs to confidently embrace a review of the existing operating model, challenging the evolution of central services (back-office) advancement to deliver meaningful change, increase value, and improve quality.

Balancing Finance and People Management for Efficient Growth

Revisiting the best approach for the MAT ‘Hub and Spoke’ service delivery mechanism will mean re-evaluating which services are performed centrally to save time, money, effort, and resource and which services remain at a federated school academy level. Balancing MAT Finance and People Management services execution is pivotal to deliver efficient growth, provide the best experiences moving forward and resulting in the most efficient leveraging of technology innovations.

At de Novo Solutions, we assist our MAT clients in fulfilling their ambitions for effective growth by providing expert advice on modern cloud-based digital technology transformation supporting the critical delivery of MAT-wide people and finance management services modernization. Our six-step growth planner will help MATA readers plan and execute effective conversations when exploring growth.

Developing a Unified Vision Across Academies

Ensure all academies within the MAT participate in the formulation and understanding of a unified vision that spans the complete organization. The vision is essential to guide all growth-related decisions. The vision should establish value markers (see the efficiency and utilization targets below), and through regular communication, the MAT’s vision is shared with stakeholders, including staff, pupils, and parents to foster vision adoption along with progression monitoring markers

Operational Efficiency

KPI: Cost per Student

Below Average Savings: 3-5% (low of £142,200)
Average Savings: 5-10%
Above Average Savings: 10-15% (high of £711,000)

Example: A MAT spends £5,000 per student annually. Below average savings would result in savings of £150-£250 per student Average savings would result in savings of £250-£500 per student Above average savings would result in savings of £500-£750 per student.

Multiplier is 948. 948 is average number of pupils per secondary school (Department for Education (DfE) for the academic year 2022/2023

Resource Utilisation

KPI: Utilisation Rate of Shared Resources

Below Average Savings: 5-10% (low of £SOK)
Average Savings: 10-15%
Above Average Savings: 15-20% (high of £200K+)

Example: A MAT annual budget for shared resources is £1m. Below average savings would result in savings of £50K-£100K. Average savings would result in savings of £100K-£150K. Above average savings would result in savings of £1S0K-£200K+. 

Tailoring Growth Strategies to Address Specific Need

Identify specific needs and gaps across the MAT organisation to tailor and right-size the growth strategy. Establishing priorities and goals (specific, measurable, achievable, relevant, and time-bound) will lead to effective strategic goal progress monitoring. Growth plans must connect technology, process, and people alongside service delivery to deliver a flexible and resilient strategic framework that can accommodate expansion and innovation without compromising the quality of educational service experiences.

Enhancing Engagement and Learning Outcomes through Technology

Deploying robust People and Finance Management services will improve efficiency and transparency. Cloud-based technologies such as Oracle Cloud or ServiceNow are powerful and play a vital role in supporting growth and improvement of MAT operations. Process simplification, adopting leading delivered best practices, and harnessing Odyssea (de Novo Solutions MAT Industry ready solution) will help expedite delivery, reduce cost, and improve the efficiency of People and Finance Management services.

Collaborating for Realistic Growth Scenario Planning

Exploring and evaluating new technology will enhance engagement and improve learning outcomes for all. The delivery of quality, consistent experiences across academies and central services is important for successful People and Finance Management services. Growth plans that are enriched with structured, engaging, and personalised experiences will ensure the diverse and evolving needs of stakeholders are addressed, promoting MAT inclusivity and equal opportunities at every stage.

Work in partnership with other local MAT organisations to learn about their own digital transformation journey experiences will assist with realistic growth scenario planning. Providing regular communication across the community on academy and MAT growth ambition will continuously improve and strengthen flexible development strategies and help people understand the traction achieved and the distance on the journey that remains.

Embracing Digital Transformation for MATs

Conducting regular reviews on the plan for effective growth will assist in identifying areas for improvement, areas to be replicated and cascaded and those to be ended. Data and analytics will inform decision-making processes and measure the impact of growth. Feedback will assist with service improvement; help deliver course correction to ensure the navigation remains on path and arrives on time and on budget securing the right organisational outcomes for all.

To learn more about de Novo Solutions or our leading services that include: Odyssea™ for Multi-Academy Trusts -for’ fixed price, fixed scope, and fixed timescale digital transformations (People / HR Management, Payroll, Talent Management, Finance Management, Procurement, Financial Planning and Reporting) powered by Oracle Cloud and ServiceNow technologies support service.  Or to explore Value as a Service™ (VaaS™) our managed support service that enables our MAT clients to maximise their Oracle Cloud and ServiceNow technology investments using four dimensions to monitor value and benefit spanning – optimisation, efficiency, adoption and innovation.  Please visit: Odyssea™ for Multi-Academy Trusts or follow de Novo on Linkedin and Twitter.

Ready to embark on your journey to sustainable MAT growth?

Unlock MAT Excellence with Odyssea™

Experience Value as a Service™ (VaaS™)

LANGSTONE, South Wales — 10th June 2024 — de Novo Solutions, an award-winning leading Welsh digital transformation technology company specialising in the delivery of personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions using Oracle Cloud and ServiceNow, proudly announces its partnership with the Great British Entrepreneur Awards as the sponsor of the Technology Entrepreneur of the Year category, showing commitment to recognising and supporting the next generation of technological innovators.

Mark Sweeny’s own entrepreneurial journey is a testament to the power of innovation and resilience. Last year, he was honoured with the prestigious award, and this year, he returns as a partner to continue his support for the community that celebrated his achievements. His passion for fostering technological growth and his commitment to advancing the UK’s tech sector are clear in his dedication to recognising and nurturing talent within the industry.

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, says: “The UK’s technology entrepreneurs are key to growing the British economy, and de Novo is proud to sponsor the Technology Entrepreneur of the Year award and recognise those individuals who are prepared to challenge the status quo, innovate and pioneer into the unknown to improve peoples’ lives, in doing so positively contributing to both the economy and the communities we live in.”

Francesca, Founder of The Great British Entrepreneur Awards says: “We are absolutely delighted to welcome de Novo Solutions as a partner for this year’s awards. Mark’s journey from award-winning entrepreneur to partner is incredibly inspiring. His vision aligns perfectly with our mission to champion entrepreneurs who are making significant contributions to their fields and communities. This partnership will undoubtedly enhance our efforts to support and celebrate the innovative minds driving the technology sector forward.”

The Technology Entrepreneur of the Year award, now proudly supported by de Novo Solutions, aims to spotlight the brightest minds in the technology sector. This collaboration will not only honour outstanding achievements but also encourage more entrepreneurs to push the boundaries of innovation and drive economic growth.

For more information about the awards, please visit:  https://greatbritishentrepreneurawards.com/.

Peter Jenkins - de Novo Solutions

LANGSTONE, South Wales — 3rd June 2024 — de Novo Solutions, an award-winning leading Welsh digital transformation technology company specialising in the delivery of personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions using Oracle Cloud and ServiceNow, announces the appointment of Peter Jenkins as Non-Executive Director.

Renowned for their technical expertise and mantra for delivery excellence in navigating today’s digital experience economy, de Novo consistently sets new benchmarks in cloud innovation through its pioneering industry cloud solutions, Odyssea™, and value-centric managed services offering, Value as a Service™.

Peter’s appointment as Non-Executive Director prepares de Novo for its next stage of evolution, as the company has delivered exceptional growth over the last 12 months, with revenues rising to £5m whilst undertaking extensive investment in its internal infrastructure across the UK and India, with a headcount of over 65+ employees, with the company in the position to double in size again over its forth coming financial year, commencing June 2024.

In his capacity as a NED, Peter will work alongside the existing Board of Directors and Non-Executive Directors Clive Swan and Richard Summerfield providing governance and oversight of the delivery of the organisations plans under the leadership of Mark Sweeny, Founder and Chief Executive.

Tim Warner, Chairman of de Novo Solutions, said, “It is testament to the team, its relentless focus upon delivery excellence and the way we as a company go about our business that has struck a positive tone with the marketplace and our customers. We are now at the next stage of our growth as we begin to scale aggressively, ensuring that we maintain our values and the approach that has made us so successful to date in such a short period of time. Peter’s advice and guidance in this area will be vital to ensuring that we scale effectively whilst still delivering the goals we have set ourselves.”

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, said, “We have experienced a year of exceptional growth, and as we enter our fourth year of trading, we are already in a position to double in size again. Our focus has always been on creating a sustainable business, and despite our growth we need to ensure we continue to manage and govern robustly. Peter’s appointment, leveraging his vast experience, will ensure that we scale in a sustainable way, ensuring we do not compromise on the high standards we set ourselves and our customers expect. I look forward to continuing to work with Peter as de Novo moves forward.”

Peter Jenkins, Non-Executive Director, said, “I am extremely excited to continue with the de Novo team, and it is great testament to both Mark and Tim as to what they achieved again together in such a short period of time. The business has built firm foundations over the past two years and is now in a position where it can scale in a sustainable way, without having to compromise on its delivery standards. The wider team’s knowledge of Oracle and ServiceNow and how these two technologies can be leveraged in the new era of the experience economy is something that truly sets this company apart and I look forward to what the next year brings.”

Media Contact
Michelle Clelland
Marketing Experience Lead
de Novo Solutions
michelle.clelland@de-novo-solutions.com

LANGSTONE, South Wales — 29th May 2024 — de Novo Solutions, an award-winning Welsh digital transformation consultancy specialising in delivering personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions, has been recognised for its exceptional growth by the prestigious Global Business Tech Awards.

Renowned for their expertise in navigating today’s experience economy and recognised as a highly trusted partner of Oracle Cloud and ServiceNow, de Novo Solutions stands at the forefront of digital transformation innovation. Since its launch in 2021, the company has successfully developed and introduced a range of new solutions to the market, including its industry cloud solutions ’Odyssea™’, for Central Government, Local Government and Secondary Education (Multi-Academy Trusts) and its next-generation managed services offering, ‘Value as a Service™‘ [VaaS™]. These innovations not only underscore the company’s commitment to pioneering cloud technology but also consistently raise the bar in digital transformation, driving the industry forward.

Dedicated to championing the best technology businesses from around the world, the Global Tech Business Awards celebrates success and innovation across 27 awards categories – ranging from Tech Company of the Year through to Tech for Good.

Having accelerated its turnover to £4.8 million in under 3 years, with £1m in recurring revenues, de Novo Solutions have achieved impressive growth since inception, while increasing its headcount to 65+ over the last year.

This latest accolade comes as de Novo Solutions celebrates its third year in business, with the forward-thinking consultancy already on track to accelerate revenue growth by over 100% again for its fourth year of trading.

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, confirmed: “2024 has been an incredibly exciting year for de Novo Solutions, where our continued growth and development has been acknowledged by multiple industry and business accolades. To be recognised for our growth by such a prestigious and global award is a real testament to both our progression as a business and the hard work and dedication of our team. As such, I could not be prouder and I am incredibly excited to commence our 4th year in business in the knowledge we are already in a position to double our revenues again and continue to being able to invest locally in Wales as we build a great Welsh business, something the team is extremely proud of”.

Headquartered in Langstone, South Wales, de Novo Solutions boasts extensive experience in delivering innovation and generating value through tech and is the only digital consultancy to combine expertise in both Oracle Cloud and ServiceNow technologies.

Lisa Chamberlain

LANGSTONE, South Wales — 24th May 2024 —  de Novo Solutions, an award-winning leading Welsh digital transformation technology company specialising in the delivery of personalised data-driven digital experiences across Finance, Procurement, HR, and Payroll functions using Oracle Cloud and ServiceNow, proudly announces the promotion of Lisa Chamberlain to Head of Testing Services.

Renowned for their technical expertise and mantra for delivery excellence in navigating today’s digital experience economy, de Novo consistently sets new benchmarks in cloud innovation through its pioneering industry cloud solutions, Odyssea™, and value-centric managed services offering, Value as a Service™.

Lisa’s appointment underscores the company’s absolute commitment to driving excellence in testing practices. She will focus upon implementing industry-leading standards, leveraging advanced technologies, and instituting rigorous quality assurance protocols to deliver superior outcomes for clients, thereby enhancing overall satisfaction and project success.

In her capacity as former Senior Test Manager at de Novo, Lisa played a pivotal role in shaping and executing testing strategies, overseeing testing cycles, and ensuring the efficiency and quality of testing and release procedures. With over 16 years of experience in test management, Lisa brings a wealth of expertise to her new role, coupled with a diverse background in leading test teams and delivering high-quality solutions across various sectors and systems. She is currently pursuing a PhD in Test Management from the Swiss School of Business Research, focusing her research on test management and cloud implementations. Lisa’s extensive experience and leadership will enable the company to deliver even greater value to clients, ensuring that their digital transformation journeys are seamless, efficient, and successful.

Mark Sweeny, Founder and Chief Executive of de Novo Solutions, “We’re thrilled to share the news of Lisa’s promotion to the role of Head of Testing Services. Her promotion reflects her exceptional dedication and skills. Under Lisa’s leadership, we are taking our testing services to the next level, ensuring our clients have peace of mind, knowing their systems are rigorously tested and ready for success in today’s fast-moving digital world.”

Lisa Chamberlain, new Head of Testing Services, said, “I’m deeply honoured to step into this role at de Novo. In my career, I’ve seen how crucial rigorous testing is for digital transformations to succeed. By championing excellence in our testing practices, we not only uphold the integrity of our solutions but also instil confidence in our clients, empowering them to embrace innovation with certainty. I’m thrilled to be leading our amazing team in delivering solutions that not only meet but surpass our clients’ expectations, delivering real value and transformative results.”

Media Contact
Michelle Clelland
Marketing Experience Lead
de Novo Solutions
michelle.clelland@de-novo-solutions.com

De Novo Solutions Digital StartUp Of The Year

LANGSTONE, South Wales — 9th May 2024 — Multi-award winning, Welsh-based digital transformation technology consultancy, de Novo Solutions, is delighted to announce that it has been named Wales’ “Digital Start-Up of the Year” at the prestigious 2024 UK StartUp Awards. The award is a significant milestone for de Novo Solutions and firmly places the company in an elite category as one of the UK’s best start-ups whilst promoting Wales as a hotbed of digital technology innovation.

This news follows a thrilling year of expansion for the “Experience Economy” consultancy, as it solidifies its position as one of the UK’s most rapidly expanding technology firms.

The Company’s success has been built upon its knowledge and implementation expertise of Oracle Cloud and ServiceNow technologies, as well as uptake of its self-developed market offerings. These include next-generation managed services support, ‘Value as a Service™’ [VaaS™] and Odyssea™, an innovative industry cloud solution designed to meet the needs of a range of sectors including Central and Local Government, Health, and Secondary Education – Multi-Academy Trusts.

As part of its global growth strategy, de Novo Solutions earlier this year revealed the opening of a new development centre in Chennai, India to further drive the development of its industry cloud solutions and increase its delivery and support capabilities.

As a regional winner in their category, de Novo Solutions will now progress to the UK StartUp Awards final being held at Ideas Fest on the 12th of September, dubbed ‘the Glastonbury for Entrepreneurs’.

In response to de Novo Solutions winning Wales’ “Digital Start-Up of the Year”, Mark Sweeny, Founder and Chief Executive of de Novo Solutions, stated:

“We are incredibly honoured and thrilled to receive this award. It’s a testament to the hard work and innovative spirit of our amazing team and demonstrates the opportunities that are available in Wales as we continue to build a great Welsh technology company. The award reinforces our continued commitment to driving transformative change and delivering exceptional value to our clients in partnership with both Oracle and ServiceNow. We are excited about the journey ahead as we continue to push the boundaries of technology and make a real difference for our customers.”

Headquartered in Langstone, Wales, de Novo Solutions now employs a team of over 50 business and technical digital transformation specialists, experiencing a 50% growth in headcount over the last 12 months.


UK StartUp Awards

The UK StartUp Awards is run by the founders of the Great British Entrepreneur Awards (an established programme nationally receiving thousands of applications annually and the UK Fast Growth 50 Index (which recognises the fastest growing firms across the nations and regions of the UK).

The UK StartUp Awards recognises the achievements of those amazing individuals who have had a great idea, spotted the opportunity and taken the risks to launch a new product or service. There are over 30 categories that can be entered ranging from consumer products to mobile technologies to social enterprises, demonstrating the depth and variety of entrepreneurial talent in the UK.

After extending across the whole of the United Kingdom last year, all of the category winners from each ten nations and regions at the UK national final on September 12th, 2024 at Ideas Fest (www.ideasfest.uk).

Full details of all of the category winners can be found at www.startupawards.uk.

LANGSTONE, South Wales — 20th March 2024 — Leading Oracle Cloud and ServiceNow digital transformation consultancy, de Novo Solutions, has been recognised for its impressive growth, having secured the ‘Exceptional Performance of the Year Award’ at the prestigious Elite Business Top 100 Awards.

Headquartered in Newport, South Wales, de Novo Solutions is at the forefront of digital transformation innovation in the experience economy, having successfully developed and introduced a range of new solutions to market since in its official launch in 2021, including its next generation managed services offering, ‘Value as a Service™’ [VaaS™] for Oracle Cloud and ServiceNow applications.

In February 2024, the digital transformation consultancy was ranked 7th amongst the UK’s Top 100 small-to-medium sized enterprises [SMEs] by Elite Business, in recognition of its remarkable sales and growth metrics, commitment to technological innovation, and active involvement in community engagement initiatives.

All 100 businesses listed were invited to attend a prestigious awards ceremony in London on 13th of March 2024, where de Novo Solutions joined the crème de la crème of the UK SME community.

Here, the fast-growing digital consultancy won the ‘Exceptional Performance of the Year Award’ in recognition of its impressive growth, having accelerated turnover to £4.8 million in under 3 years, with £1m in recurring revenues, and increased headcount to 65+ over the last 12 months alone – marking an exceptional third year in business.

Scott English, Brand Director at Elite Business, shares his enthusiasm for de Novo Solutions, stating, “This brand is the future in the world of digital transformation, particularly in Finance, Procurement, HR, and Payroll solutions. You can see such a great team of passionate individuals who share a commitment to innovation and a vision for the future of work. Great to see such a fast-growing, award-winning company full of purpose giving back to the local economy and community. They are true pioneers in their industry, what an exciting company to be involved with for the future.”

Discussing this prestigious accolade, Mark Sweeny, Founder and Chief Executive of de Novo Solutions, said: “Over the last 12 months, the de Novo Solutions team has worked incredibly hard to develop new and innovative solutions that deliver true value to our growing client base. We were delighted to be ranked amongst the top 10 SMEs in February, but to be recognised for our dedication and hard work in winning the ‘Exceptional Performance of the Year’ Award is a true honour and something we are incredibly proud of. We now look forward to building on this success for a bigger and better 2024.”

For more information about the EB100 awards, please visit: Top 100 awards celebrate the best in small business  – Elite Business Magazine

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